Laptop!

My lap top broke nearly 2 weeks ago and luckily i had a cover plan on it, so that if there were any problems with it they would be sorted and i wouldnt have to pay for them. I only brought it in August and wasnt expecting things to go wrong with it so quickly but when they did i was thanking my lucky stars i had the cover. It got sent away and a lovely friend has lent me his so that i could still apply for jobs and keep in contact with friends and family.
This morning i was so happy as i recieved a text to let me know they would be returning it to me today! yippeeee.
I plugged it in........ and nothing!!!! aaggghhhhhh . After speaking to 4 different people and making it very clear that it just wasnt acceptable as i have a peice of paper with it all ticked off to be working again yet it really isnt, they said they will collect it tomorrow afternoon and aim to have it back to me within the week. Not once did someone appologise to me or even pretend they could understand how frustrating this is.
It has also come back with a key broken on it and in a much worse state than what it was sent away in.
soooo the moral of the story is PC world is Shit and the TECH GUYS really are rubbish and cant do their job.I have also learnt to make sure you have everything you could possibly need backed up regularly from the laptop!

What a great start to the day!